Shipping Policy
Order Processing
Orders are processed within 1-2 business days. All industrial components are inspected and tested before shipment. You will receive a tracking number via email once your order ships.
Shipping Methods & Delivery Times
We ship worldwide via trusted logistics partners. Estimated delivery times:
| Region | Estimated Delivery |
|---|---|
| North America | 7-15 business days |
| Europe | 10-20 business days |
| Asia Pacific | 7-15 business days |
| Middle East & Africa | 10-20 business days |
| South America | 15-25 business days |
Total delivery time is typically 7-20 business days depending on destination and customs clearance.
Packaging
All industrial components are packaged with anti-static protection where applicable. Sensitive electronics (PLCs, HMIs, drives) are double-boxed with foam cushioning to prevent transit damage.
Customs & Duties
International orders may be subject to import duties and taxes, which are the responsibility of the recipient. We recommend checking with your local customs office for applicable fees before placing an order.
Order Tracking
Once your order ships, you will receive an email with tracking information. You can also check your order status in your account dashboard.
Lost or Damaged Items
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at support@teccd.com with your order number. We will arrange a replacement or full refund.
