Return & Refund Policy

30-Day Return Policy

We offer a 30-day return policy from the date you receive your item. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

How to Initiate a Return

Contact our support team at support@example.com with your order number and reason for return. We will provide you with return instructions and a prepaid return label if applicable.

Refund Processing

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at support@example.com.

Non-Returnable Items

Certain items cannot be returned, including:

Gift cards
Downloadable products
Personalized or custom-made items
Items marked as final sale

Return Shipping

Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly shipped. We recommend using a trackable shipping service for all returns.

Damaged or Defective Items

If you received a damaged or defective item, contact us within 48 hours of receipt with photos of the damage. We will arrange for a replacement or full refund including shipping costs.